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New The The regulations apply to any entity engaged in commerce that own or license personal information from a resident of the Commonwealth. Massachusetts has defined owns or licenses to mean “Receives, stores, maintains, processes, or otherwise is permitted access to personal information through its provision of goods or services directly to a person that is subject to this regulation.” Under the law, personal information to be protected includes a Even if an entity is located in Failure to Comply The consequences of non-compliance include: Increased exposure to lawsuits; if a breach has been determined to have occurred and there has been a failure to comply, the Massachusetts Attorney General can file suit against the company. A civil penalty of $5,000 may be awarded for each violation under Chapter 93H of the Massachusetts General Laws. Furthermore, under the portion of 93H concerning data disposal, businesses can be subject to a fine of up to $50,000 for each instance of improper disposal. Other consequences of failure to comply include damages to a company’s reputation as well as the time and resources required to determine the cause and extent of a breach, notifying affected individuals of a breach and implementing corrective action to ensure a breach does not occur in the future. Creating a Written Information Security Plan (WISP) is a Key Component of Compliance Pursuant to 201 CMR 17.00, the Massachusetts Privacy Law, your entity must develop, implement, maintain and monitor a comprehensive Written Information Security Program (WISP) to ensure the security and confidentiality of personal information in both physical and electronic format. The actual scope and complexity of a WISP will vary depending on size and scope of business, availability of resources, nature and quantity of data stored, and the need for security and confidentiality of both consumer and employee information.
When drafting a WISP, you must balance the requirement to incorporate the required technical and physical safeguards for the protection of personal information you have obtained with the objective of reasonable and effective administration.
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